How to Fix AirTag Not Reachable Move Around to Connect Error

AirTag, Apple’s innovative tracking device, has become an indispensable tool for many. Whether you’re keeping track of your keys, wallet, or any valuable item, the AirTag is designed to make life easier. However, like any technology, it’s not immune to issues. One common problem users encounter is the “AirTag Not Reachable Move Around to Connect Error.” In this guide, we’ll explore the reasons behind this error and provide practical solutions to get your AirTag back on track.

Understanding the Issue

You’re excited to use your AirTag, but suddenly, you see the dreaded “Not Reachable” message. What does it mean? This error occurs when your iPhone can’t establish a stable connection with the AirTag. Several factors contribute to this, ranging from Bluetooth issues to physical obstructions. Let’s delve into the solutions.

Initial Troubleshooting Steps

Restarting Your iPhone

One of the simplest yet effective solutions is restarting your iPhone. It might sound like a cliché, but the magic of turning it off and on again often works wonders. To restart your iPhone, hold down the power button, swipe to power off, wait a few seconds, and turn it back on.

Force Closing and Reopening Find My App

The Find My app plays a crucial role in connecting with your AirTag. Force closing the app and reopening it can refresh the connection. Swipe up from the bottom of your iPhone screen, find the Find My app, and swipe it off the screen. Reopen the app, and check if the error persists.

Moving Around To Connect

Believe it or not, your physical movement can impact the connection between your iPhone and AirTag. If you see the error, try moving around. Sometimes, changing your position or location helps establish a more robust connection.

Checking for Visible Damage

Inspect your AirTag for any visible signs of damage, such as cracks, dents, or water damage. Physical harm to the AirTag can interfere with its functionality. If you find any damage, contact Apple Support for further assistance.

Resetting Bluetooth on iPhone

Bluetooth is the backbone of the AirTag’s communication with your iPhone. If there’s a glitch, resetting Bluetooth might resolve the issue. Go to Settings > Bluetooth, toggle it off, wait a few seconds, and toggle it back on.

Hard Resetting the AirTag

When all else fails, a hard reset might be the solution. Press and hold the button on your AirTag until you hear a sound, indicating it’s been reset. Reconnect the AirTag to your iPhone and check if the error persists.

Updating iPhone and AirTag

Ensuring your devices have the latest software updates is crucial. Compatibility issues can lead to errors. Check for updates in Settings > General > Software Update.

Factory Reset as a Last Resort

If the error lingers, a factory reset might be necessary. Remember, this step erases all data on the AirTag. Open the Find My app, select the AirTag, tap “Remove Item,” and set it up again.

User Experiences

Many users have successfully resolved the “Not Reachable” error using these steps. John from California shared, “I thought my AirTag was doomed, but a simple restart did the trick. It’s been working flawlessly since!”

Tips to Avoid Future Issues

To minimize the chances of encountering this error in the future, consider the following tips:

  • Regularly check for software updates on your iPhone and AirTag.
  • Keep your AirTag clean and free from physical damage.
  • Be mindful of Bluetooth interference from other devices.


In conclusion, the “AirTag Not Reachable Move Around to Connect Error” might seem daunting, but with a systematic approach, it’s highly resolvable. By following these troubleshooting steps and adopting preventive measures, you can ensure a seamless experience with your AirTag.

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